1300 Number Pricing
Seven plans, one simple structure. Pick the call volume that fits — change anytime from the console.
1300 Number Plans
Prepaid 1300
Great for new businesses or numbers expecting low call volume. Prepaid — upgrade anytime.
- Fixed line: 15c/min
- Mobile: 35c/min
- Includes $5 call credit (prepaid only)
Light 1300
A step up with more call credit and lower per-minute rates.
- Fixed line: 12c/min
- Mobile: 32c/min
- Includes $5 call credit
Cap39 1300
Excellent value with included minutes for both fixed line and mobile calls.
- Fixed line: 10c/min
- Mobile: 30c/min
- Includes 250 fixed line minutes
- Includes 100 mobile minutes
Fixed Cap39 1300
Ideal for businesses that receive most calls on a fixed line.
- Fixed line: 10c/min
- Mobile: 35c/min
- Includes 500 fixed line minutes
Mobile Cap39 1300
Our most popular plan — perfect for businesses that answer calls on mobile.
- Fixed line: 12c/min
- Mobile: 30c/min
- Includes 250 mobile minutes
Cap79 1300
Great for growing businesses with higher call volumes.
- Fixed line: 7c/min
- Mobile: 25c/min
- Includes 750 fixed line minutes
- Includes 300 mobile minutes
High Volume 1300
Serious volume? This plan delivers the sharpest rates available.
- Fixed line: 5c/min
- Mobile: 16c/min
- Includes $99 call credit
Frequently Asked Questions
Which 1300 plan should I start on?
If you are not sure, start on the $10 Prepaid plan — you can upgrade from the console the moment your call volume justifies it. Businesses that answer on a mobile usually suit the Mobile Cap39; fixed-line-heavy offices suit the Fixed Cap39.
What happens if I go over my included minutes?
Calls beyond your included minutes or credit are billed per second at your plan rates — there are no penalty rates and no rounding up to the minute.
Can I change plans later?
Yes, anytime, from the online console. Upgrades and downgrades take effect on your account without fees, and the service is month-to-month with 30 days notice to cancel.
What does a 1300 number cost in total?
The monthly plan fee plus your call charges — nothing else on standard numbers. The 1300 number cost guide on this site walks through the total, including what callers pay, with a worked example.
Ready to get started?
Sign Up NowNo contract, no setup fee. All call rates are per minute, charged on a per-second basis. SMS is charged at $0.20 per SMS — you can enable or disable the SMS feature from your customer console.
New to 1300 numbers? The 1300 numbers overview covers what they are and how they work. And if you are still working out what a 1300 will cost you overall — including what callers pay on their side — the 1300 number cost guide breaks it down with a worked example, before you commit to a plan.
All service levels include
Time Based Routing — Set up your 1300 service to route calls based on the time of day. Route differently for weekdays, weekends, individual days, or any combination. The sky is the limit.
24 Hour Self Service — Need to make a change at 1am? Go for it. Log in to the customer console and make changes directly, including testing before you sleep.
Professional Support — David has been supporting local Australian businesses with 1300 numbers for 15 years. He knows it all — just give him a call.
Custom Solutions — Looking for something unusual? We do weird really well. Call us when you are keen to chat.
Call Recording — Need to keep track of what was said and when? Call recording is a free feature of 1300 Numbers from Simple Telecom.
Voice to Email — When you cannot take a call, the caller hears your greeting and leaves a message; the recording is emailed to you or your whole team. Included free on every plan in this grid.
Already have a service elsewhere?
We can port numbers from any carrier. All you will need is to be able to produce an invoice proving the number is yours (if requested). In general, all we need is the account number.
Interested in a premium number?
We can help you source a premium number and walk you through what other options you have if your number is already taken or offered elsewhere at a price outside your budget.
Call us on 1300 858 751 and we will discuss what your options are.
Need help?
We love talking to customers. Guaranteed to answer within 15 seconds — or you will go to voicemail. Or just email us — we are pretty responsive and will do our best. Call the friendly staff at Simple Telecom on 1300 858 751.